- Chatbots let's to have a direct interaction between your brand and customer.
- Bots can help Live Chat and other CRM teams.
- Chatbots can support your customers 24/7.
- Chatbots can eliminate waiting time.
- Chatbots can provide better customer engagement.
- Chatbots can reduce customer care expense by 30%.
- Chatbots can give personality to your brand.
Chatbot automation
A Little About Our Service
The quickest method to assemble, convey and advance AI fuelled Chatbots customized to your Automation needs.
We build chatbots that can revolutionize your business.
Chatbots are user-friendly computer programs that can maintain a real-time automated conversation with users in natural language. It can understand the intent of the user and can respond based on business rules and according to the available data of the organization.
At Cedex Technologies, we have a dedicated chatbot development team with experience in building production-ready chatbots for various channels such as Facebook Messenger, Slack, Telegram, Kik, Skype etc.
Our team uses best chatbot development frameworks for building custom chatbots based on our client's unique business requirements. We develop and train high-quality chatbots with conversational abilities, context sensitivity, and personality traits.
Why Chatbots
Today every business owner wants to have its business FB page or a slack account. And, by making a bot on one of these platforms, you can help your business in various ways, including:
Some Chatbot Use Cases
Chatbots are gaining popularity very fast. They can be used for different business needs. Have a look at some of them.
E-commerce Chatbot
E-commerce Chatbots can reach to more customers. The bot can list menus, list products, add products to cart, answer live questions, make product suggestions, process orders & send shipping updates.
Ticketing Chatbot
Customers can directly interact with the chatbot for searching and booking tickets. They can check ticket pricing, date and time of travel etc. Chatbots can also inform if there are any changes in the schedule.
News Chatbot
News Chatbots can send personalized breaking news, alerts, live sports scores, specific stories from a specific website, in a chat message. It can also send a list of stories from multiple publishing platforms.
Food Ordering Chatbot
Food ordering Chatbots allows diners to reserve tables, order food online, browse important information & menu through the restaurant's Facebook Messenger in a more convenient way.
Hotel Booking Chatbot
Hotel booking Chatbots help peoples to search, browse and make hotel reservations. Chatbots can increase and improve the communication with guests before, during and after their stay.
Customer Support Chatbot
They can replace live chat agents. They can reply to FAQs or provide simple and timely information. A chatbot could provide correct answers, directly reply, or even escalate the request to a person.
